Alert: Patient Notice

Dear Patients,

We regret to inform you that our clinical system, EMIS, is currently experiencing technical difficulties due to a global IT outage. This system is crucial for managing appointments, accessing medical records, and processing prescriptions, so this interruption may affect our ability to provide timely and efficient care. We have limited access to your information so please bear with us.
What This Means for You:

* Appointments: We will do our best to proceed with your scheduled appointments, but there may be delays. We appreciate your patience as we work through this issue.
* Prescriptions: If you need a prescription, please bear with us. There may be a delay in processing new prescriptions and refills.
* Test Results: Access to test results is temporarily unavailable. We will update you as soon as the system is restored.
What We're Doing: The National team is working diligently to resolve this issue as quickly as possible. We are in close contact with EMIS support to expedite the repair process.
What to do:

* Emergency Care: For urgent medical issues, please use 111 online https://111.nhs.uk/ or visit your nearest urgent care centre or contact emergency services.
* Minor illness: Please check your local Pharmacy https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
Our Telephone is still available for advice, please contact our reception team directly at 01916257340. Alternatively, you can email us at [email protected] and we will respond as soon as we can.

Updates: We will keep you informed with regular updates on our website and via email. Please check back frequently for the latest information on the system status.
We apologise for any inconvenience this may cause and appreciate your understanding and patience as we work to restore our services to full functionality.
Thank you for your cooperation.

Home Page

Welcome to
Hylton Medical Group

Tel: 0191 6257340

Appointments
Information

Appointments<br>Information

Repeat
Prescriptions

Repeat <br>Prescriptions

New
Patients

New<br>Patients

Sick
/ Fit Notes

Sick <br>/ Fit Notes

Test
Results

Test<br>Results

Online
Services

Online<br>Services

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

Find a pharmacy
Find urgent treatment centres
Find an NHS dentist
Find your NHS number
Health A to Z
Medicines A to Z
Find other NHS services

If you can’t get an appointment with your GP or can’t get there during the day due to work or other commitments you can use the Enhanced Access Service.

Sunderland offers extra appointments seven days a week at your local out of hours site, alternatively it may be possible to arrange an appointment at another site across the city which your practice will arrange.

Get more information about the Sunderland GP Enhanced Access Service.

NHS 111 & Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Latest News

Staying Healthy During Ramadan 2024

26th February 2024

Ramadan in the UK In the UK, Muslims will be fasting during Ramadan 2024 for approximately 14 hours each day. […]

read more about Staying Healthy During Ramadan 2024

Sunderland Health & Wellbeing

11th July 2023

This website has been built by local healthcare professionals. You can use it to find more information about local health […]

read more about Sunderland Health & Wellbeing

Autumn Covid Vaccine

30th September 2022

Our practice is one of a handful in the area who are offering the Covid Vaccine along with the Flu […]

read more about Autumn Covid Vaccine

Subscribe by email to our latest News!



National News

We are an Armed Forces friendly GP practice

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Get Started

Your Feedback